Industry
Technology for logistics and supply chain operations.
Operating context
What this sector asks of its systems.
A mobile, distributed workforce
Drivers, loaders and warehouse crews across depots and shifts, often with high turnover.
Live visibility
Orders, stock and trips that need to be current for dispatch, customers and finance at once.
Partner and carrier integration
Customers, carriers and suppliers each with their own systems, all needing to exchange data reliably.
How technology helps
Where we would start.
Typical projects
What we would build first.
Driver and crew app
Job lists, proof of delivery and time capture on a phone, syncing when a connection returns.
Dispatch and delivery visibility
A live view of trips and delays that customer service and finance can also use.
Carrier and customer integration
Orders, statuses and invoices exchanged automatically instead of by email and file.
Peak-season workforce planning
Demand-led crew planning and onboarding for the busiest weeks.
Where we start
Questions we ask first.
- Where does a delivery status get re-typed or chased by phone?
- How quickly can you onboard temporary crews for peak season?
- Which partners still send data by email or spreadsheet?
Related work
Where this shows up.
- [Case study title, with permission]
Client, service and verified result to be confirmed
See how we report work - [Case study title, with permission]
Client, service and verified result to be confirmed
See how we report work
Working in logistics and supply chain?
Tell us what your teams and sites need from their systems.