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Design and advise

Clarity before code.

Research with the people who use the system, then workflow and interface design that is tested before anything is built.
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At a glance

Best for
Teams about to build or replace a system, and unsure what people actually need
Typical engagement
[XYZ: confirm]
Typical duration
[XYZ: confirm]
Team
[XYZ: confirm]
Talk to an engineer

The problem

Where this costs you time.

  • Built for the org chart, not the user

    Screens that mirror how the project was managed, not how work is done.

  • Discovering problems in production

    Usability issues found after launch, when they are expensive to fix.

  • No shared picture

    Stakeholders imagine different products until the first demo.

What we do

Capabilities

[XYZ: confirm scope with engineering]

  • Research with operators

    Interviews and observation with the people who do the work.

  • Workflow design

    The process mapped and simplified before screens are drawn.

  • Interface and design systems

    Consistent, accessible interfaces built from a shared system.

  • Prototypes

    Clickable prototypes to test before build.

  • Usability testing

    Testing with real users and fixing what we find.

  • Handover to engineering

    Specifications and components that developers can build from.

Benefits

What changes when this works.

Outcomes we design for. Measured results appear only after a client confirms them.

  • Decisions made on evidence from real users
  • Problems found in a prototype, not in production
  • One shared picture of what is being built
  • A design system that keeps future work consistent

Process

How product and experience design engagements run.

  1. Stage 1

    Discover and Diagnose

    Business, workforce and compliance analysis.

    Tech deliverablesProcess map, data-flow map, risk register

  2. Stage 2

    Design and Align

    Solution architecture, operating models, integration planning.

    Tech deliverablesArchitecture, prototype, test plan

  3. Stage 3

    Implement and Enable

    Deployment, onboarding, system validation, change management.

    Tech deliverablesBuild, integrate, test, train

  4. Stage 4

    Govern and Optimize

    Continuous compliance monitoring, reporting, automation and enhancement.

    Tech deliverablesMonitor, support, improve

Technologies

Tools we would use.

[Confirm the real stack]

  • Design

    • Figma
    • Design tokens
    • Prototyping

  • Research

    • Interviews
    • Usability tests
    • Analytics

  • Build handover

    • React components
    • Accessibility specs
    • Storybook

Industries

Where this matters most.

  • Oil and gas

    Tools designed for supervisors working on site, in gloves and daylight.

  • Pharmaceuticals

    Interfaces that make the compliant action the easy one.

  • Chemicals and fertilizers

    Clear shift and handover screens for plant teams.

Related

Where this connects.

All services

FAQ

Questions we hear.

Answers are drafted for review. Anything that needs a fact from Stellar is marked.

Yes. Design work can stand alone and be built by us or by your own team.

Have a business challenge worth solving?

Tell us what you're trying to fix. An engineer will reply, not a form robot.

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